Under the premise of our endeavor 100% of your satisfying our product.
In any case and unfortunate to receive message of dispute, please don’t worry, we guarantee an easy return.
Returns must be authorized by Hong Kong NTI Limited. Hong Kong NTI Limited shall offer you 30-45 days return merchandise guarantee as long as your order was received and accomplished.
If returned merchandise is received in like new condition within 30-45 days a credit will be applied minus a service fee.
Please send us email: ilabmarket@ilabilab.com, with order information and goods status attached.
A return/refund will be made under negotiations based on the status of the goods we received.
Please contact us for more reference on Hong Kong NTI Limited RMA(Return Merchandise Authorization) policy if any problems occurred on your merchandise.